Response from Chrissy:
I'm sorry, but I fear you have some mental problems. I inquired about my $500 mouthguard that I lost, wouldn't anyone? That's a lot of money. I never got angry that it wasn't found. You have an unprofessional attitude, and need to deal with problems that arise in your apt better. If things break and get ruined BEFORE your guest arrives at your apt, you should fix them for your new guests, with no backlash. That's what you do when you are a landlord, not bash the guest for bringing up problems. I have not stayed in many airbnbs but yours was the worst for the money. I will be more careful next time. Please check your info and don't tell lies about your guests.