I moved to Playa del Carmen, Mexico in 2008 to start my own vacation rental and property management company. Now I manage nearly 40 properties along the sparkling shores of the Mayan Riviera.
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Matt and his team handled our situation very professionally. Due to a construction, our original unit was uninhabitable. Matt's team worked to find us an acceptable alternative, drove us there, and got us set up without any issues or delays. They unit we had for the week in Playa was fantastic (Case del Sur, Casa Turquesa). Matt handled the business issues fairly and punctually. Again, big thanks for making what could have been a horrible experience into something fantastic. Thumbs up, will rent from Matt again.
Our stay at the condo in Plaza Paraiso was wonderful. The unit had all the amenities we needed as a family with young children. The location was ideal with restaurants, shops and the beach just a few blocks away from 5 Avenue. At night it was very quite which is not the case if you stay closer to the city center, given Playa has become a mini party town like Cancun at the center. The property management was excellent and responsive. We had some initial concerns about the property but they were very quick to address the issues. Our stay was very enjoyable and would highly recommend this property. If you rent a car, park under the building for $25/day or park nearby streets that have a white stripe (do not park in yellow).
I can't stress enough how gorgeous this apartment is. The location is perfect - you're a stone throw from the beach and also a 10 minute walk from 5th avenue (where all the playa activity takes place). I went with my family and it was perfect for our Playa del Carmen experience. It's a very relaxed atmosphere and offers everything you would need to have a memorable vacation with the siblings and parents. Highly recommend this to everyone!
We planned a girls trip to Playa del Carmen for a week and choose Matt's place as our vacation destination. It is a lovely house with a great kitchen and multiple sitting areas. The location is too far away to walk to town but taxis are easily available. We took a card from one of the better drivers and called him all week for pick ups. Remember when you are going home to reference Playacar Phase II >> also reference Club Real << Playacar is a big place and it is easy to get turned around. Concierge service is a nice plus but we had slow responses on many of our requests. It was great to have bikes to ride to the market for daily needs. Most of us had issues with mosquito bites and I highly recommend you bring bug spray. The house needs some alternative measures in the downstairs living space for this reason. All in all a beautiful home with nice sized bedrooms & bathrooms. Thank you for allowing us to stay!
This place is perfect! It is in a gated community with a beautiful private beach, yet still close enough to downtown. Rooms were spacious and clean. We also received a welcome basket with various snacks and brochures with local activities. I would definitely recommend this place to a group or friends or family.
Really nice villa, exquisitively decorated and well-equipped. The only downside was the garden and pool get no sun, although we did go to the Club Real pool, not sure if we were allowed to but the guards didn't seem to mind too much. Would definitely return.
Не приятным сюрпризом было требования депозита после подтверждения проживания и оплаты с моей стороны. Просторные апартаменты рядом с пляжем и центральной улицей. Джакузи воспользоваться так и не удалось: ночью холодно, а днем купались в море)
This was a nice condo in a beautiful development. The pool was lovely, the location is great. Ground floor, so no view but it was quiet and peaceful. We ended up parking on the street which worked fine. Would be nice if there had been wifi - we bought a sim card for data. The sofa bed is quite uncomfortable, we had two friends with us who slept on it - putting the mattress on the floor helps. Drinking water, sheets and towels are provided.
The only trouble was that we arrived and there was no key in the lockbox! We couldn't get a hold of anyone (it was sunday early evening) - we kept phoning the numbers we had and sent a few emails. Waited for a few hours and finally found a hotel room. The next day they made sure the key was there, but when we arrived there was a maid cleaning which made me wonder if the apartment was even ready for us the day before. So Matt refunded our first night, but that didn't cover the expense of the last minute hotel room (hard to find since it was just before new years eve).
But they kind of made up for all this by helping us out - we forgot a passport in the condo and Jazmin was really quick about giving us access to the room when we needed it - we even had to wake up a guest (so sorry about that!). So a big thanks to Jazmin for saving the day, we were on the way to the airport when we realised it!
I think I could hardly find such great place on Riviera Maya as Matt's Oasis Soleado. It is completely amazing place for a family like mine. Since it is situated about 6 kilometers from playa del carmen, there are very few people on the beach. The territory is huge, as well as swimming pool. There is a luck of restaurants and shops nearby, but that was a plus for me.the apartment has everything we needed and even more. 5 stars without any doubt.
The condo was as advertised with one exception, the pool upstairs was being worked on when we got there and we couldn't use it for most if our stay. Matt was very nice about it and refunded some of our rental fee for the trouble. Location was great, short walk to 5th and the beach, but quiet. One other thing which wasn't a problem for us but could be a hassle, the elevator wasn't working and didn't look like it had worked in some time, and the condo is on the third floor, so carrying luggage up and down is a work out.
Great location, good condo and friendly staff!
Matt is an amazingly nice and welcoming person. Though Emily & I have yet to visit any of his listings, we've seen pictures and the places look absolutely amazing. As a detail and design-oriented person, I'm sure that Matt keeps his listings impecable and beautifully-arranged.
Knowing him personally from my time in Boston, I can say that Matt is not only nice, but intellectual as well, so he is bound to have tons of useful information and tips for his guests who are looking for a unique and complete vacation experience.
I would highly recommend potential guests book their visit to Playa Del Carmen with Matt at one of his listings.