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From Toronto, Canada. I work in television as a host and news anchor. My family's business is horses - breeding, training and selling. Born and raised in the country and now living in the big city!
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I didn't meet Melissa but all communication was a pleasure.
Melissa and her partner were the perfect guests! We would be extremely happy to let them book in again. Eva & Duccio
Melissa came for her mother in Law 60th birthday trip, she was polite & sound nice on the phone I am actually gutted on your unfair comments, but I apologise for not meeting your standard. I have done my best to accommodate Melissa as I usualy do with other guests, One of the reason why airbnb rental are best the property is for guest to feel at home in someone else is flat/apartments, to get away from hectic tourist are, at same time to be near to site seeing area. Of course individual needs are individual needs & standard, but I have described my flat as clear as i can be in the description, the same for the area too it's up to guests to make a decision. The area is defiantly central enough for residential apartment in London, you can walk to Parliament in 15mins, bus in 5mins... it is guest responsibility to search about the location, distance and work out how to get to the flat easy ways with host support if needed (I have asked Melissa several times if she needed anything, i guess they didn't give it enough time to get to know the area, they stayed one night only. this flat is located very near to all tourist area, if you want to be in the heart of Westminster, Trafalgar, Oxford street etc you should get a hotel NOT residential area.
In term of safety well what can I say it is safe as safe as anywhere in city. I grow up in the area i haven't seen any crime. it is very family orientated area.
Leaving stuff in the flat, this flat is my flat i rent it when i need to only, of course i will have my stuff in there, some guest appreciate the stuff i leave in the kitchen, that means they will use it if needed, at least until they get to shop and most are thankful, you didn't have to use it.
I am sure Melissa and her family are great people, she sound very nice person on the phone and email but the flat is not as she put it out to be, i have hosted lots of people in the past, at two location so far this is the only bad reviews i have from my guests, if she had inform me the problem while she stayed there i would have try to make her & family stay better, i guess it is standard issue. Melissa work in TV, her family seem to come from quite or non city area, they stayed 1 night only, she inform me her mother in law didn't like the flat, fair (website hidden) flat is as it described no more no less. Kennington Road is actually very easy place to located in London. 8 mins drive from Victoria by taxi door to door i am not sure what they were expecting, i will say guests with high maintenance
Thanks for the review
very nice guest - I recommend
Melissa was a great guest - Easy to communicate with. She was really respectful of the apartment and made the most out of her stay. I would recommend her to anyone. Do not hesitate... Book her! (Thank you Melissa and family for being good with the place. you are welcome back anytime.)