First of all, we are not dangerous people. We got bed bugs - and it was noticed in a more extreme manner on our 3rd day out of 4 nights staying there. We did not make a complaint until we decided it was a real problem. We did not sleep there the 4th night. After we tried to resolve in a civilized manner for our losses of throwing luggage and clothes, but we were shut down with blame that we brought bugs into her apartment. As for safety, we did not make complaints as Lino said this is how Istanbul happens. However, her brash communication style on resolving the bed bug issues - we decided to bring up the other issues we had. We looked back at the rules she stated - and she never said no alcohol on the terrace or lock terrace doors at all times due to known burglaries. We found that out the day before - I now have learned I should bring up this in the very beginning. Please note we were there only 4 days and trying to enjoy our vacation. As for positive feedback, I have stayed in airbnbs under friends accounts - we take turns booking it. My stay in Santorini was amazing - just did not have time to review while traveling. This is only my second time booking on airbnb. My experiences have been excellent except this one. I do not rent my apartment on airbnb currently due to San Francisco current laws.