Response from Zowie:
Thanks for the review Will. However, have to say I am surprised and taken aback about your comments regarding the mattress. I find it rather strange that you did not bring this to my attention at the time of your stay. If you had brought it to my attention, I would have has a concerned host and keen to keep standards high, addressed it there and then.
Three out of the five reviews on this site all stayed in the same room over the last five month period and I have received no concerns/complaints. I have had long term stays in excess of a year that have not raised it to my attention that the bed is anything far from comfortable.
In fact the bed is not old, neither is the mattress. Both were purchased over the last few years. The house was only built in 2006.
Everything has it’s breaking point, even beds, so just maybe the night you stayed that was the point where the bed was no longer performing to it’s usual standard, albeit the same bed and room has attracted a five star review since your last stay.
Since reading your review I am personally going to try the bed out and if there are any problems this will be addressed immediately.