There were no extra guests that stayed at all, I was sharing with a friend and we wanted seperate blankets as the airconditioning was very cold at night. The cupboard was not locked, it had shower towels and kitchen towels inside. There were no instructions left in the apartment and no signs advising we could not use these items.
The apartment had power failures every day we were there. It was not an issue with the city, as the entire building still had power. We even knocked on the doors of other apartments next door and they had no issues the entire time.
Anna was rude, unhelpul and was unsympathetic towards the situation. She advised due to high season she could not have anyone have a look at the apartment.
In addition, noone else could FIT in that apartment, it is extremley small. The "second" bed is a very hard couch as big as a childs bed. The actual bed was so uncomfortable we were both forced to get Physiotherapy after sleeping in it.
I feel we were good guests, we were clean, payed up front and only contacted Anna due to a serious issue (no electricity) in which case the hosts response was dredful!