my reviews as a guest speak for themselves. i have been a guest and host for 3 years now. I know that reputation and trust is everything in the airbnb community and I do not take that for granted. I have earned both as a host and gust. When I tell you that this place is not comfortable to say the least- I am speaking the truth. This has been my very first negative review ever. I had to be honest. I DO NOT recommend staying here for the reasons already mentioned on Andres page. It is NOT sanitary to have creatures crawling on your toothbrush and sheets. An all inclusive resort would have had higher standards of hygiene for sure but so do the dozen of hotels on the strip of tulum. this place just was not what you think from looking at the pictures. Ive never written a bad review but this one was beyond worthy and it felt wrong to not say anything and not let people know.
Again- this is my 1st negative review since I have been part of the airbnb community and I did what I thought was right. It is pretty much like camping, only camping is free and you can expect anything because you are outdoors. Not at $300 a night which is what I paid. Overall very upsetting.