Woody I did send messages prior to my getting to the destination because I had determined that I had not had contact from you. It is not clear on your site that Vivian is the contact person. There was food remains in the drawer in the frig. It is not okay with me to put my new food in on top of unclean frig. I was unable to get in the unit for 2 hours; 9:30 at night - I really would have been okay with everything had you answered just one of my messages.