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Lived in San Francisco for 6 years and just moved to Sonoma with my Husband. Works for a top rated Digital Advertising Agency in SF.
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Caitlin was a great guest - very conscientious and communicative. She was also respectful of our space and left it in great condition. We feel very comfortable recommending her as a guest!
The day of arrival I met the husband and toddler a few hours early so they could check-in straight from the airport and both were very pleasant. And after learning their weekend schedule and that their departure day/time was going to be in the evening, I offered for them to stay as long as they wanted on check-out day since I didn’t have anyone coming in. However, the following day I was disappointed to find that the place was left beyond my normal clean-up expectations, particularly that the bed was left stained with blood through to the mattress pad and the white duvet was simply thrown over it. Although things like this can happen, it would have been nice if the bedding could have at least been removed and soaked in cold water to minimize staining. Additionally, I found the new heating vent cover was broken and a white curtain was left with chocolate smears but fortunately it washed out fine.
Caitlin booked one of my San Francisco apartments on behalf of her colleague Ceci. Throughout the booking process Caitlin was great at communicating and always got back to me promptly. Ceci was a wonderful guest, and she took great care of my apartment and belongings during her stay. I'd enthusiastically welcome Ceci, Caitlin and their colleagues back to stay at one of my apartments again the next time they need a place to crash in the city, and I'd wholeheartedly recommend them to other hosts in the Airbnb network.