I am confused by Konstantin's review as his complaints seems to go against the essence of airbnb. For example, "dirty dishes in the dish washer, the bathroom was filled with personal toiletries and also had a nightgown hanging on the door," is unreasonable. Isn't the point of airbnb that you're renting someone's personal space? Did Konstantin expect me to remove all evidence that I actually live in my apartment? And his complaint about the key: He called me accusing me of giving keys that did not work, and I tried to clarify over the phone that in fact, the keys do work (as evidenced by my 20+ reviews) but because I didn't rush over immediately I was unfriendly? Konstantin seems to have expected my apartment to live up a 5-star hotel standard yet at a fraction of the cost.
I normally can provide a permit for my guests, so they generally do not have to pay for parking. However Julie's reservation was booked on short notice so I was unable to secure a permit for her. Also I recommended another daily lot that charged only $9.50 a day so I am unsure why Julie went for the more expensive lot.