This is the first reservation we have cancelled in our two and a half years as hosts. I mistakenly accepted a reservation with someone who didn't communicate with me at all. The reservation went instantly to "instant book" and I was confused by that. I immediately regretted accepting this reservation and canceled it the same day. Upon canceling I discovered this person was not verified. My husband and I are not comfortable accepting reservations from anyone who isn't verified. We made sure airbnb knows how we feel and hope to prevent a situation like this from ever happening again.