Wow. This review surprises me. Yes, this was definitely the result of a misunderstanding, but I don't think this misunderstanding is based in my ignorance or violation of airbnb culture. Unless otherwise indicated, I assume that paying the cleaning fee means that one need not be bound to clean the apartment before leaving, though I usually do so regardless. I honestly don't remember if this booking included a cleaning fee, but if it did not, I would suggest that Ken post a gentle reminder of his expectations upon departure somewhere in the apartment. That being said, I feel compelled to challenge the impression given in the review that I trashed the place in the grand total of 15 non-partying overnight hours that I spent there. From what I recall, because we only stayed one night and did not cook, the extent of the dishes in the sink might have been coffee mugs, a couple of spoons, and maybe plates from eating leftovers from the fabulous Sicilian street food restaurant. Given that Ken expected to walk into a clean kitchen, the few dishes that were in the sink might have given an impression of messiness greater than what they actually were. I don't wear make up, but my travel companion does--though nothing neon. She does have dyed red hair so maybe that was the culprit. I apologize for any stains on the bedding and, though I realize this is a pain to deal with at all, I recommend using bleach or ammonia. My final reflection that might explain the condition of the apartment is that we left Portland during what seemed like monsoon rains. My travel companion had made a morning run to the local Whole Foods, was nearly washed away in the parking lot when her cart along with her purse toppled into two feet of water, and was quite flustered upon her return. There might have been water on the kitchen floor that we missed in trying to sop up the puddles and wet ripped shopping bags in the trash...and maybe some bits of loose soil or debris from shoes due to wading through the unusually inclement weather. In our haste to get out of the city and avoid being stuck in a flood zone (btw she's a Katrina survivor), our departure from the apartment was fairly frenzied and, when I think about it, this was probably a factor in my failing to minimize host clean up, something I normally do, particularly if there is no cleaning fee and I know the host is expecting a guest the same day. It is unfortunate that Ken did not include these circumstances in his review. That being said, I regret any inconvenience that my stay caused and caution future guests against not leaving the apartment exactly as you found it.