Response from Souhaine:
Many thanks for your candid review. We are glad that you liked the setting of the Residence. Let me apologize for any inconvenience caused during your stay at the Residence. The bedding has been taken care of immediately. The extended monsoon and high humidity was the cause of dampness that problem too has been sorted out.
I am sorry if you thought it inappropriate that I dropped by that night. We always make every effort to make the stay of our guests comfortable even if it includes personally visiting the property to ensure that every facility is in order. Trust that my stay on the upper floor, away from the guests did not hamper your stay in anyway. The house does accommodate up to 6 guests as there are 3 rooms and we had not discussed exclusivity. Further, on dropping by I found out an extra person was staying a night, for which I did not charge you.
Once again I would like to apologize for any inconvenience or misunderstanding and would like to offer you a nights complimentary stay at the villa on your next visit.