Unfortunately AirBnB cannot remove listings: but Brealyn's review is 100% inaccurate: she did not receive any kind of refund, nor did AirBnB side with her claims of "dust bunnies". They did review the photos and deemed our apartment is 100% appropriate and clean. I apologize the place was not up to your standards, Brealyn - but our community is built on positivity and friendliness, and I'm saddened you would write something like this. Hotels in the future for you, perhaps. :) Good luck!