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We live in Perth, Western Australia and are professionals and business owners.
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Apartment has been cleaned by our cleaning lady carefully before check in we are sorry if you have been disappointed
Kelly and her friends left the apartment with a lot of disorder and tons of trash inside .
I am sorry for misunderstanding about towels but you had at least 15 or more of them for 3 days stay and our cleaner took away 6 !!!
A/C is new and efficient never had complaints average temprature with A/C is 18 degrees in july/august !