Thank you Jessica.
I'm glad you enjoyed it.
Regarding the soaps, it was a mishap. I wish I knew and I would have asked the staff to bring it.
I have spoken to the maid and that hopefully that will not happen again.
Thanks again and best wishes for an AMAZING 2016!!
Thank you for your feedback.
Regarding the wifi connection: We were using the wifi connection of the pool area since it is so close to the house and we didn't have issues before, however we just installed an individual Wifi connection for my Villa (#14) only and a much higher speed. My apologies for the interruptions.I can appreciate how frustrating that can be. It is now working much better and faster.
Brian is a very hard person to please.
I accommodated his last minute request to have the house ready for him and his group when they were stuck at night without a place to stay. When he started the numerous complaints I offered that he stayed an extra day for free.
Like I said, a very difficult person to please.
This is the first person who ever complained about my house or my staff or my response time.