We are a British couple with three young children (aged 7, 5 and 3) and have lived in Asia for 13 years.
Anna and her family stayed in our house for a couple of days in August 2013. Unfortunately we didn't meet them in person.
They have been wonderful guests. The house was in top condition. Our cleaning lady was upset because she had so little to do.
It was a pleasure to communicate with Anna both via Airbnb's platform as well as on the phone. Guests like this make the Airbnb formula a true WIN-WIN for all parties involved.
This family and their friends are obviously very welcome back and will benefit from an attractive 20% discount on all future bookings.
The person who was in charge of the apartment reported to me that the guests were very kind, polite, clean and respectful. It's a pleasure to know that. Personally, I had a very good feeling from the messages we exchanged concerning arrival and departure times. Anna also kept me informed of her arrival to the apartment, reassuring me that everything was going well fine. I hope they all enjoyed Paris and kept good memories of their staying.