Response from Dirk:
Thanks Rafi, as said in Villa review 2 out of 7 days per week (multiply this the 5 weeks we stayed) we were not able to use the pool because either the pool boy did not come or the pool was leaking water and lost half its water so we could not use it. The pool was one of the main reasons we chose the villa. For a Villa that goes at 5000USD++/pm you should expect it. As we did not get a reduction either I only consider it fair not pay a spike in electricity. NO hard feelings though.