Thanks for the feed back Jemima it helps to ensure I can meet the needs of my guests. Do you think there is any way I can improve the accuracy on my site. I mention the room is on the second floor and show photographs of the stairs. I also mention that the house is for non smokers and only the room, kitchen and bathroom are accessible to guests - the back yard was a special dispensation for smoking. Do let me know what aspect of the room wasn't as clean as desired so I can make improvements - this has not been a problem before. Wishing your parents a safe journey back to Australia.