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Alessandro was an excellent communicator from the first moment he booked Cozy Corner of Boston. Our correspondence enabled us to coordinate his arrival time and for me to intercept a few packages for him before his arrival. I liked the way he asked many questions about the apartment and the neighborhood to be sure he understood how everything worked, not just the keys. He left the apartment immaculate, even emptying out the various waste baskets, polishing the sinks. Wow! A great guest who I'd welcome back any time.