Response from M:
This is the first response I've ever felt the need to leave. There were issues with this guest bringing in additional unauthorized guests which i did my best to accommodate, but apparently there is some resentment.
If I may clarify on the above:
as stated very clearly in the listing. This is not an entirely private apartment. it is a separate floor of a duplex apartment. It includes 2 rooms - a bedroom and a den/office and a private bath. There is no category on Air Bnb to accommodate this listing, so I offer clarification at the top of the listing. It is not a "private room' any more than it is an entire home.
This listing is not "near Williamsburg" it is in Williamsburg.
With this listing, The blue room is your office/den. The backyard is through this room. My guests are all screened carefully and are typically wonderful, thoughtful, friendly people. Most choose to enjoy the backyard collaboratively and don't mind escorting guests through the office to enjoy the outdoor space. These guests chose not to permit anyone to pass through the office. Though unfortunate, that is their prerogative. My guests downstairs who were there previously did not have that issue with the previous occupant, so were disappointed.
I discussed with the guest upon their arrival what space they would need. They told me it was perfect, they had all they needed. I asked that they contact me if they needed additional space in either of the the closets or dressers (there is a closet and dresser in each room) and I would provide that space for them. They never contacted me in this regard. You would be welcome to all the space you need.
The only real turnover this apartment saw were the additional guests that these guests brought in and out of our home. I rent the downstairs as well. The previous guests were both there for over 9 months. I had just moved in new residents. There is higher turnover in the Summer months, but typically my guests stay for at least one month even in high season. I did have one guest stay for only 10 days in May - this was the first time I had ever had anyone in that room for less than 9 months.
I was only notified of one guest several days before Elodie and Raf arrived. Once they arrived, they asked to have additional guests. None of these guests were authorized or paid for in advance on Air BnB as mandated in the listing. I paid for their first guest as a courtesy. I found out later that their guest stayed longer than they had discussed with me. I told them at that point that I was not entirely comfortable with additional unauthorized guests, at which point they told me they already had a guest coming there the next day!! I agreed to that guest, but no additional future guests. There was no point at which I "changed my mind." The listing is very clear about additional guests. I extended a courtesy to these guests and allowed guests outside of the house rules. I thought the gesture would be appreciated. Elodie and Raf responded by expecting the same throughout their stay.
I'm very sorry that Elodie and Raf seem to be unhappy with their stay. I always do the best I can for all of my guests. I was nine months pregnant during Elodie and Raf's visit for which I apologized that I might not be as available or attentive as I usually might. The stress that was caused by their visit, their additional guests for almost half of their stay and their lack of regard for other tenants/neighbors caused great stress during the end of my pregnancy and resultant health concerns. I wish I could have done more for them.