sono contenta che siate stati bene,mia madre ha detto che siete molto educati e simpatici e che le ha fatto piacere esservi di aiuto. spero di avervi nuovamente come ospiti e di conoscervi personalmente
I am sorry to hear you did not like the flat and Porto Rotondo. De gustibus non disputandum est. I am surprised because you did not contact me during your stay to ask (a part from air conditioning), if you did may be I could have resolved some of your issue. You write your assumptions as if they were true without asking to check the reality first. 1. It is not an hotel, it is a privately owned flat in a resort which is managed by a managing company (it is a summer home). 2. I was always available on the email when you wrote. It is true, there is the support of a reception (which is a good thing) and for any question I am always available via mail even if I am not there myself. When the previous guest came (Clara) I was also in Porto Rotondo for instance. 4: windows. There is a metal hook you can use to keep the shutters open, you could have asked. 3. In the listing there is not written that there is air conditioning, so you cannot complain there is not. There are ceiling fans, as it is mostly used in Sardinia. 3. Dirty shower: There is a professional cleaning company cleaning the flat and it is also written in the guest book that if you are not happy with the cleaning when you arrive they will clean the flat again at no extra cost. 4. Internet: You did not have to pay 7 euros per day, since one password is included. You needed to go to reception and ask for the password and if other guests paid, one password was included because I paid it for my guests already. The internet is not fast, but this is the case in most of Porto Rotondo. 5. The cleaning fee (40 euros) you paid for the listing included washing and ironing bed linen and towel (it is done by a professional company) and cleaning the flat and the terrace. It is written on a printed sign by the kitchen area that you need to wash the dishes, throw away garbage and clean the kitchen area before checking out. It was also written on my listing under house rules. I had to pay 50 euros for the fact that you did not wash the dishes, throw away garbage and clean the kitchen area. 6. Who goes to Porto Rotondo likes the wonderful sea. If you do not like the sea and are not looking for a relaxing holiday yes I agree, do not go there.