Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
Dr. Sophie Rolle and her daughter were wonderful clients and we truly enjoyed meeting them. We hope to see them again soon.
After reading Dr. Rolle's review of our Inn, I'm sorry to read that the noise-level was high from other guests. Our place is a small hotel and not a home transformed into a B&B. Therefore, we live close to the B&B but not in it. During guests' stays, we cannot be aware of the noise level unless clients let us know then and there.
As for the housekeeping, we generally don't refresh the rooms for short stays of two nights since we provide four towels, facecloths, hand towels, etc. We do however, refresh them upon request or for longer stays of 3 or more nights.
Thanks for this feedback. We will make sure to ask clients whether they want their rooms refreshed from now on.
Sandrine and Jacques