Eleanor sent me several fairly rude text messages at 1AM (when I was asleep) telling me to move my car to accommodate her sister and insisting that I do it right then. I told her politely I wasn't going to get out of bed at 1AM in the middle of a snow storm. Instead, I woke up at 6AM the next morning and moved the car out of courtesy. She thanked me for being so generous with them. So I am very surprised that she would complain now considering how badly they handled this.
I am a clean and courteous person and go out of my way to help a host whenever I can. But sending me multiple aggressive text messages at 1AM is simply not appropriate.