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I could not imagine a better experience with renting than the experience I had with Erin!
Erin's responsiveness enabled us to communicate a couple of times before booking a reservation only hours after her first inquiry, her flexibility and understanding was incredibly helpful in arranging what could have been a tricky key transfer situation, and her openness with sharing about her trip to San Francisco quickly made Erin feel less like a stranger and more like a new friend.
And it only got better! I was thrilled to receive a picture of Erin and her husband, Rick, in the apartment upon their arrival. Before departing, Erin double checked if there was anything she could do before leaving, while also informing me that she had cleaned the sheets/towels so I could settle right back in when I returned from my 2 week road trip (what an incredible surprise - this did leaps and bounds for enjoying my last day on the road). And, as if that hadn't been enough, there was a personal thank-you note on my kitchen table when I got home. WOW :)
I was touched time after time with Erin's warm-heartedness and thoughtfulness. She not only made my first experience with AirBnB a painless one, but an incredibly enjoyable one. It was truly a pleasure sharing my home with her and Rick, and I give my full recommendation to anyone considering renting to them in the future!