Hi Khun Ron, apologies for the bad experience. You've had agreed before reserving the apartment could be changed due to other bookings. That was why I accepted your booking. Nonetheless, this does not happen often and I sincerely apologise for the poor service. Hope next time I could serve you better and hope you have enjoyed bangkok. Thank you.
Hello Khun Yi Shun,
Thank you for kind review and staying at my Bangkok Platinum Fashion Mall Condo. Actually washer is located at the facility level, it is common used. Where the swimming pool and gym is. =)
Hope to host you again.