We take very serious our hosting duties. The condo is newly renovated since October 2014, we are the new owners. If you read all the other reviews they are phenomenal. And this is what you wrote to us when you checked in: "We checked in and all is fine, but could you do something about the weather?!" You NEVER complained about anything until you were checking out. We have had all 5 stars from every single guests, and although you can not please everyone, it is offensive that you stated that he bullied you, NEVER! Yo u destroyed our curtain rod/curtains , ABSIVE poor sweet HELENA, and you left the condo a complete mess. I oiled have normally charged you $200 for the damages that were done but Because you were unhappy I did not. I would never want a guest like you again. You were non communicative, rude to staff, damaged my property and then you blame us for bullying you??? My husband took over because my son was hospitalized for 3 days!