Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
Annie has completed online and offline ID verification.
Learn more »
thanks Anne for taking such good care of my property. come again.
Arrrggh--I don't think I even want to see Annie's review. My guests arrived and I think they really liked the apartment, but within about twenty minutes of their arrival the power in the bedroom went out, soooooo...there was no heat or lights in the bedroom. I called the landlord immediately to get the power back on , but he wouldn't do anything until the following morning, which by then they had NO power in the apartment, which means no water, hot or cold. The landlord did install a new heater by 8 a.m., totally disturbing my guests, but the power was not restored until mid-afternoon. The guests left in the early evening and did not stay for their 2nd paid night. They have two adorable dogs who brought their own beds, so they looked to be the most comfortable of anyone, and I sincerely hope that Annie will come back again for a complimentary two night stay, under better circumstances. I felt really bad for the entire situation, and with the new propane wall heater which does not require power, we should be all set.
We will take you up on your offer and will be back! Things happen, and you were quick to respond to the issues and make things right, which is what really matters. The main reason we left early was to avoid freezing rain and traffic the next day.
Annie was an awesome guest! Very neat and easy to communicate with.
Wonderful couple.... we enjoyed meeting Annie & Shad they are everything a host could want. fun, nice, clean, quiet. If you get a request from them for a stay definitely except.
Annie and her husband were wonderful guests. They are welcome back anytime.
We were happy to host Annie and Shad in our Guesthouse...they took good care of our place as they explored Boulder and the Colorado Front Range.