Clarification: I was looking for a place in Verona. When I found a place the web site offers an option to send others you inquired about the message that you have found a place. I chose that as I had put in about 4 requests. One automatically went to Antonella. That is an Airbnb glitch. I clarified that immediately with her, that it was a booking reference in Verona. When we were in chitta Alta it rained ..we walked all over as tourists do in the rain.. What Antonella is referring to is our clothes hanging to dry as anyone would do. She also admitted to me that the apartment was dirty and she was surprised as she said she had it cleaned but she knew it wasn't . Also the fact that the towels were limited and were like cardboard and the hair dryer was old and did not work was disappointing. Again, we were stuck…our friends were arriving from Zurich and Serbia…another fact was that this flat was 4th floor…and the stairs to the "loft" were dangerous. There was NO privacy for the 2 couples. In Dream House, you could close the bedroom door and create privacy.
All we wanted was for Antonella to be honest and tell us that she was sorry, that she indeed was dishonest. The one night that we were about to see friends we hadn't seen in 15 years became very stressful.
If she had admitted it instead of arguing that this flat was better ~ we could have worked this out with out the negativity. Also had she offed a some money back for drinks etc..that would have been nice. And yes! Garlic was on the kitchen table…and to clarify one more thing, it was not beautiful. So we were taken advantage of and were in a position at 6 pm with no options.