Response from Eleonor:
Sorry, but I've traveled all Europe since my teens and had never a host that confused my travel dates, nor I've ever left a hotel/apartment at 9am (especially when I agreed something else).
I may apologize for my "rude" attitude by telling you I think you're not a professional, but when I rent a place, I don't expect to have this kind of newbie mistakes.
And if I wanted a luxury hotel, I would have left at the moment I saw all the dust in the furniture, but I stayed because you really were nice and helpful when we arrived.
I am sorry that in my first time in Airbnb had to find such carefree host .