Radan I think your review requires a response as we have never had any problems before.
We did enjoy your apartment & the wonderful location, but there were aspects which I omitted in review as I did not want to appear too critical.
We stayed 6 nights ( not a few days), paid $7000AUD & were somewhat surprised by the dirty, litter- strewn staircase which greeted our arrival to the building. We were unable to use the TV as we travel with ipads not computers.
I stripped the bed & placed linen with the towels on the floor for collection. We did not use 12 as there were already used towels in a laundry basket when we arrived. The towels were wet because there was no bath mat provided & the floor was constantly wet due to the bath/ shower arrangement.
I was under the impression that there was a team of professional cleaners coming to clean . Your text message indicated as much...
'the cleaners will come at 10.45 ' , which for the price we paid I thought appropriate. If I had known this was not the case we would have left the apartment as we have previously ( see earlier review).
We did not know where to leave trash bags , although we did use a bin downstairs but were unsure if this was the correct place.
I am unaware that any of my family use chewing gum .