Response from Siv:
We are very surprised and sadden by the critical comments regarding cleanliness. We had ongoing contact with Janus and Melody and asked how their stay was and only received positive feedback. We do not agree that the kitchenware was not clean. Water in Copenhagen contains a lot lime, which may leave scale on glasses, pots, etc. but this does not mean that they are not clean. We cleaned the entire apartment (incl. washed the floor and all surfaces) on the day we left for vacation, a few days before Janus and Melody arrived, so a very little dust might have come afterwards. The towels are not new, but not at all worn down either and we could have informed them on where to find new if they had just asked. Regarding the duvet covers - we checked these when we got this critical comment and did find a stain on one of them (not from blood, but rust, which the washing machine in the nearest laundry sometimes leave). We had informed Janus and Melody on where to find clean sheets, so wished they had simply changed the sheets. In general we think this is matter of degrees of cleanliness one can expect, and in our opinion it appears as if Janus and Melody have extremely high standards and rather should consider staying in up-scale hotels.