Visit create.airbnb.com »
Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted
community, and it doesn't go unnoticed!
Carol has completed online and offline ID verification.
Learn more »
Dear Carol thanks for your review. We've already solved the towels and linen/beddings issue and the door of the washing machine was fixed. So the 5 star is ready.