I now realize I should have left an honest review rather than trying to look just at the positives, and giving you 4 stars so that you don't face problems with finding guests later. I hope this response is public.
1. You neglected to mention that there was "no hot water" in the house for half of the stay, and that you didn't actually try to find someone to fix the water heater until I lost my patience, which I did when you suggested "taking a cold shower since it can't be that cold".
2. Regarding the late exit, I had requested you in advance that we would like to stay till 2 to watch the world cup finals. We had emptied the whole house and requested the cleaners to just let us use one room for the remaining 20 mins of the game when they arrived. When they refused, we left.
3. I apologize about the dirty dishes. I call cleaners regularly at my house, and they take care of the dishes as well. I didn't realize that cleaners at Tahoe don't do that. It was an unintentional mistake.