Hi Lynn: It was a pleasure having you as a guest. Thank you for taking good care of the cottage. The living room "couch" is actually a pullout sofabed. In the information I sent I referred to the directions for converting the couch to the sofabed. Sorry that you did not know about this. warm wishes, Gail
Rosanna: I understand your frustration with these issues. And I apologize for these problems. My pest control specialist came out right after you left and did a number of things to resolve the problem I have a monthly service to deal with this; I may have to get another company. Regarding cleaning, I am following through on your remarks. Many guests have specifically commented on how clean the place is, so this particular time my cleaner was not thorough in her job. I have put her "on notice" that her work doesn't pass muster. Thanks for your patience. I want to compensate you for your unpleasant experience and I will follow up on that.
Socorra: So glad you liked the place. I had wanted to write a review for you, but I was out of the country for over 2 weeks, and the time allotted for my review had expired. You were a great guest, and it was my pleasure to have you visit! Hope you can stay on another occasion. Gail