Response from Dawn:
It was a pleasure hosting Janic. If there's ever a problem or question with anything in the apt, I'm always immediately available. I'm sorry to hear you had difficulty with the oven. It's actually brand new, and worked great before and after your stay. It may have been human error. I would have easily explained how to use it if you would have contacted me about it. I'm always available to solve any problem or question you may have. Otherwise, I'm happy to know you were satisfied with your entire stay and enjoyed the apt.