Response from Cinzia:
i'm sorry to be late in answer you back, i know that claudia explained you that i'm a travel agent and so fortunately often i'm travelling for work. often i can not manage in advance my travel experiences so i keep in touch with you and i hope to meet you, but then if i have to leave i know that i leave my guests in good hands :) unfortunately i have known about your electricity problem in Tiziano, we had several days of work inside to find the damage, and with so poor days in advance we could not have done better, i'm really sorry about your anxiety, but you know that it can happen! And i was sure you would have liked the other apartment! what to add? Hope to meet you next time you will come to stay in tiziano apartment!
my best regards.