Response from Nina:
Nathalie had 2 reservations as you can see from 2 feedbacks she left.
She could have easily cancelled the second reservation if the flat didn't meet her requirements!
The photos on the listing clearly show layout and the listing states only one double bed. As for deposit I only wanted to raise this as I gave nathalie a discount - she only paid fee for 1 person not 3.
She was welcomed warmly, as all my guests, and we even arranged a tea meeting. The flat was left relatively clean, but this is not unusual, most guests leave the flat in good order.