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Bonjour, je m'appelle Cécile et je suis une passionnée de Marrakech. Je vous souhaite un très agréable séjour!
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The Riad was nice and clean, however, the pool was empty. We weren't given the address until we arrived in Marrakech. We were told some instructions which werent helpful at all and ended up with us being dragged around by a baggage carter for an hour. He then proceeded to totally rip (100 dhms, never paid more then 4-5 for the same service before) and the women who was waiting at the Riad just sat back and watched. They wouldnt make us breakfast because we were leaving at 7.30.
The communication with Cécile was very nice, she even organized a taxi shuttle for us within a few hours. That's it on the good side.
As for the riad itself, we were very disappointed. We booked and prefered it over other accomodations mainly because of its pool...which was not even filled with water....! This was not mentioned once and is simply outrageous. Our room on the first floor with own bathroom was okay. But in a room with three single beds you could at least expect a door seperating the sleeping area from the toilet/shower... except if you want to watch your buddies while doing their business. The communication with the staff was difficult since their english/french was not the best respectively we never met Cécile personally. We couldn't order dinner at 3pm because it being to late. The housekeeper couldn't explain us the directions to the next supermarket. Last but not least... the breakfast. Dry bread, some marmelade, tea & coffee. Don't expect any orange juice or fruits even tho you get them at every corner for almost nothing. Comparing the riad to other accomodations in Morocco for 1/4 of the price, I could never recommend others to stay here! (I usually don't judge that hard, but well... We were obviously very disappointed)
the listing is accurate; the neighborhood is nice and quiet though a little far the main square, the hosts are nice and friendly, the riad is clean and cozy though chilly because there is no heating except the air conditioning which makes it relatively warm, the wi-fi is only on the ground floor.
i recommend to get a transfer from the airport because some taxi drivers have problems with finding the riad's location.
Youssef was very friendly and helpful; however, the Riad was extremely difficult to find. The name of the Riad was not readily accessible on the listing. The address on Google maps was incorrect and neither the phone number on the listing nor the one on their website was in service when we tried to call on multiple occasions. After asking two locals and getting ripped off and threatened we were able to find the place, but that definitely tainted our experience. Not all staff speaks French or English which also proved challenging.
The listing was accurate. My cousins and I stayed in the Chefchaouen. The room was lovely and the sheets were warm and cozy. Breakfast was extremely authentic Moroccan and delicious. The Riad was pleasant but a little chilly due to the November weather. I would definitely recommend it to anyone wanting to stay in the MEDINA. For those who would like to visit Morocco it would be best to research the Medina and get an idea of the area before booking your stay. The medinas are very not as modern as the newer city.
Hôte non présent. Personnel très peu accueillant, même désagréable , du jamais vu au Maroc!!
Riad très moyen, propreté très moyenne, lampes a moitié cassées, sanitaires qui fuient, plancher de la terrasse pleins de trous...manque bcp d'entretien, de décoration comme le laissaient entrevoir les photos que je qualifierais de trompeuses..
Je ne recommande pas cet établissement, très décevant, vs pouvez trouver au même prix 10 fois mieux croyez en mon expérience!!!
Très bon accueil. Riad propre et agréable. Le petit déjeuner était très bon.
Petit point faible: la localisation du Riad (dans un quartier populaire de la Medina).
My husband and one of our friends travelled to Marrakech for a very short two day period, and we were delighted to find this place. We arrived in the city around 6:00am after a very long night train. Youssef was incredibly hospitable. He let us in our rooms well before our check in time. Throughout our stay, he gave us wonderful directions and tips. Couldn't have asked for a better riad! The pool was pretty darn cold, but after a day in the souks it was perfect. Also, the rooftop terrace was gorgeous. Couldn't have asked
For a better place to stay!
Nous avons passé un excellent séjour au Riad Azenzer, très bien accueilli, un personnel top!! très chaleureux, au petit soin!! Le coin est calme, la chambre était très sympa, vraiment un jolie Riad. Je remercie l'équipe pour avoir passé de très bonnes vacances. La place Jamma El Fna est accessible à pieds, un très bon restau est à approximité, "le foundouk", restau gastro... On arrive à se repérer après une journée de visite. Vraiment un grand merci!!
Très agréable riad dans la médina, dans le quartier des tanneurs. Idéal pour les enfants avec la petite piscine. Farniente sur le toit sous les étoiles. Balades dans le quartier hors des circuits touristiques. A 10 mn de la fameuse place. Chambres chaleureuses et belles salles de bain. Petit déjeuner plantureux. Gentillesse, tranquillité et simplicité.