I am 44 and originally from Dublin Ireland, I have lived in London for about 17 years.
Am currently working as a IT manager for a NHS organization. happy to answer any questions or queries.
I look forward to hearing from you.
Hi, John was a kind host. We met at the train station and he drove us during a work break to his apartment. We were given two sets of keys and then he said goodbye. We had a kitchen, a living room, two bedrooms and a bathroom. There was a nice view of the garden from the main bedroom and the living room. There were wooden blinds in the kitchen and living room. The floors were clean and there was a fast Internet connection. The second bedroom had a computer and two separate beds. All linen had been fitted prior to our stay.
We have to say that the house had tidied up. however, clean-wise, it wasn't what we were accustomed to at home. We cleaned the kitchen surfaces once we arrived with cleaning liquid supplied. We also cleaned the bathroom, as it had been cleaned before we arrived, but not deep cleaned for a while.
We only used the stand alone wardrobes in the main bedroom as there was a lot of Mould in the second bedroom, especially in the wardrobe. My wife has allergies to mould, so this wasn't good.
A few days before we were due to leave. John wanted to enquire when we were leaving, so we said 10. We were heading into london that day. We couldn't leave until 10:30 in the end. We heard a knock on the door and there was a family wanting to look around our apartment! They were here to meet John, but neither of us could contact him. I feel our valuables may have had been visible if John was going to show people around without our knowledge!
We enjoyed the use of the washing machine and tumble dryer and appreciated that John had bought bread and milk for our arrival.
The apartment was very nice and located nicely near public transport facilities. In my opnion the apartment was nice and clean and the pictures give an accurate image of what you get. John was very helpfull and friendly. We had a lovely stay and would be happy to stay here again.
I've read Michaela's story and was very suprised since we were there in the same month. Everything she mentioned wasn't a problem during our stay. The apartment seemed clean and the neighbours were very nice and did not smoke as far as I noticed.
Before our arrival communication with John was fast, friendly and cooperative. Check-in 1 day earlier and late check-in no problem. Internet connection working very fast. Nice residential area.
Court & garden much nicer/bigger on the pictures than they are. Rooms much smaller than on the photos and really run down. Mattresses saggy, springs coming through.
Flat was smelly. Doors, radiators and furniture dirty/sticky throughout. Kitchen was the worst, nearly impossible to ever get it clean again without heavy chemicals: cooker hood totally greasy, also the oven and cupboards in/outside, thick limestone all over the sink. Spider webs on walls/ceiling, wallpapers came off. Pans, pots, dishes dirty. Floors in all rooms not vacuumed in months, bed linen and towels definitely not fresh.
Hallway outside the flat smelling from cooking and people smoking inside the house which was forbidden per the house rules. No one cared, smoke came in through our door.
Next day we asked John to come over to discuss issues with the flat - I was very friendly in comparison to the condition of the apartment. John said he wouldn't come that day but only the "next few days" and if this flat was not OK for us he would be happy to give us the money back. I was very surprised about his answer as he hadn't even asked what the issues were.
As Airbnb policy is to register complaints within 24 hours I insisted on him coming the same day. I asked him why he wasn't interested in our claims or in trying to solve them. He didn't offer cleaning, instead repeated he would prefer to give us the money back as the flat wasn't suitable for us (which I never said). It appeared the place was for low budget people rather than a holiday/business apartment and that we didn’t suit the apartment.
We lost 3 days of our business stay discussing with John and finding another place, had many troubles, also financially. No one expects to pay two flats at once!
I don't understand Jeremy’s comment of April 2013 that the flat was clean. We checked in on 27th May. There's no way that this dirt was from normal usage in one month. It seemed this flat got renovated some years ago, since then never thoroughly cleaned by/between tenants. It definitely hasn't been cleaned in months or the last tenant messed it up completely in just one month which would be really admirable. Other possibility is that the newer comments are fake.
However Airbnb customer care was good and reliable. They sticked to their policies they advertise on their website. They were available per e-mail, answered in a reasonable amount of time and refunded us the money without problems.
We had a great time while staying in Johns apartment. The appartment is approx 7mins to mill hill broadway station. The value for price is very good.
John's flat is nice and confortable.
A pleasure to stay!
Comfortable clean and convenient flat with easy access to central London. Very warm welcome from John.
We would certainly come and stay again next time we are in the Uk.
On arrival the place was very clean & tidy - great first impressions. Flat was a lovely size with everything one would require (kettle, toaster, microwave, towels etc) Location was great too, easy to get to Mill Hill Bdwy & Edgware.
This place was perfect. Everything was close to public transportation and neighborhood was so nice and quiet. The locals are very friendly and made us feel welcomed. I cannot wait to come back next year. John was excellent with communications with us. He checked in on us to make sure we are ok and everything was exactly what he told us was going to be. It was are our little home away from home.
John was a good host and made sure we had all we needed. Great space and location. Ideal for young and old alike. Easy commute to London from Mill Hill Broadway or Edgware station.