My senior dog, Sammy, is one that I have joint custody with, with my ex-husband. He is not here all the time. I cannot shave him now, because it is winter time. He has a neurotic habit of rolling in burr bushes. I am very well aware of the condition of his coat and before you came had spent weeks cutting out the burrs and brushing. As an old dog who can't see or hear and doesn't know this house well, yes he is going to bump into walls. I am very well aware of the dog bed that I wash, but he carries in a lot of dirt with his long hair coat, and it is hard to keep up with. I will not get rid of him, because he has been the most faithful dog for 12 years, and it is my duty to see him through till the end.
I was trying not to charge a cleaning fee to keep the cost down for guests, but as this is the first public complaint I have received, I will start having someone else come in to clean and charge a cleaning fee. This is the least expensive listing on air b n b, in the Town of Taos, and now the cleaning fee will bring it up.
I am sorry that Jenni had a bad experience and if she had communicated any of this to me, I would have done whatever I could have to make it better for her.
Jay was an extremely gregarious and polite guest. He was very clean and went over and above as far as neatening everything up. He was very generous with everything he brought in the house. Would recommend him highly as a guest.