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Los Angeles, Professor at UCLA
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We were disappointed with how Hugo left the apartment and with his lack of communication. Our ask is very simple; leave the apartment as close to how you found it as possible, and be respectful of our place.
Hugo left trash on counters and in the bathroom with trash receptacles less than 10 feet away. At a minimum we expect guests to place trash in receptacle. We are responsible for cleaning, but not responsible for picking up trash. Also one of our kitchen amenities was left broken, with no note or apology for having left it in this condition.
We like to check in to make sure guests are comfortable and to explain checkout logistics. Hugo was not responsive to our several messages around checkout, which made it difficult to know of something was wrong or if he understood the proper checkout steps. We never heard back from him after the day his arrival.
Hugo was a nice and respectfull Guest. Hope to host him again.
Mr Hugo is very friendly , we definatley welcome him back to our apartment again!