I was unaware of Adrien's complaints until today, when he left this very public review after his stay. We thoroughly clean this apartment at least once per week, and the room that he stayed in has a powerful air conditioner with dehumidifier, so there shouldn't have been any problems with cleanliness or humidity.
At no point did he mention any of these problems to me or to my assistant. In fact, the only time he ever contacted us during his stay was on a Saturday afternoon demanding a new key to his room, because he had locked himself out. (We were able to provide him with an extra key within a couple of hours.)
I regret that Adrien didn't contact us with his concerns, because we would have been happy to do whatever was required to ensure that he had a pleasant stay at the apartment. Unfortunately, we no longer have that opportunity, because Adrien waited until after his stay to raise these issues.
Shimeng arrived right on time, she was friendly, neat, quiet and considerate, her communication was great, and she left everything in good working condition. Would highly recommend her to any future host :)