Paul, we apologize if you did not find your stay here to your liking. I'm glad you enjoyed the complimentary breakfast. The couch/ pull out bed is brand new this summer and your the first to find it uncomfortable. As far as the cleanliness, we take great pride in offering a very clean and comfortable place to stay. We hire a professional housekeeper to clean for us, and the apartment always gets a thorough go-over by myself and my son before every guests arrives. Its hard to believe we all could have missed something as obvious as spiders and webs in the corners. Thank you again for staying with us, and we hope you continue to use Airbnb.