i've been very happy to have you as my guets and I hope to meet you soon again. I thank you also for all your kind suggestions that will help me to improve the quality and the services of my offer. I wish all the best and i hope to see you next time.
The flat was unavailable due to a accidental problem at the bath room and I've been forced to cancell Annabel reservation. Before it it is important to say that It has been my care to find a solution and I've offered to Annabel another apartment on the same area, bigger then mine and at the same price for the same period. Finally they didn't accept and they told me that they found another solution.