I did not mean to be unfriendly but it is a bit upsetting when a guest arrives 6 hours before their scheduled check-in time and only 15 minutes after the previous guests had departed. I expected a call asking for permission to do this before the guest enters the property rather than after they did so.
Thank you for the valuable feedback. I agree with all of your points. The DSL is slow. It's fastest speed ATT offers in this (website hidden) will be replaced---it is ancient. Carpet is being removed this month a new wooden floor will replace it. Not sure about the smell in the bathroom but I will check it out. Hope your stay again the next time you are in Tahoe.