SF bay area
She came in very late in the evening. I understand coming at night from SF area sometimes takes more than
the original plan. So the check in went fine, but check out went sour from her point. I waited for a long time then finally contacted her because I had to leave before 5pm. This place is often self check out and I never had a problem. She was the only one making big complaint and left a bad review about me. I found it very unfair because I made a quite effort for her stay. I have a good reviews overall.