We are a Hispanic couple in our 30s.
I went out of my way to help resolve a car rental situation with this guest and always asked if he needed anything. Although courteous, the guest did not communicate any grievances with me while he was here. On the contrary he expressed that he had a great stay and that we had a beautiful ranch - only later to write a review that contained personal attacks (edited out by airbnb) and a grievances (our location) that was due to a lack of his previous planing (not reserving a car rental before he left to Costa Rica); and another petty grievance regarding entry and lack of a key to our security gate. Both were never expressed during his stay. At the end of his review he wrote "Stay Away." Because of his lack of face to face communication and previous planing on his part which he later tried to justify by citing our location as the problem - I DEFINITELY WOULD NOT RECOMMEND THIS GUEST.