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Soy artista y músico y trabajo administrando apart-hotels en el sector de Bellavista, Santiago. Me gusta viajar y conocer gente de diversas latitudes del mundo.
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Bellavista is considered the trendiest and hippest neighborhood in Santiago, so you can't beat the location of this apartment. All the action, theaters, bars, restaurants, the zoo, etc., are literally steps away. The Patio Bellavista Patio is less than a block away.
In addition to its great location, the building is secure and has a nice pool and in-good-working-condition elevators. The apartment I stayed had good internet access (wifi) and all that I needed for a pleasant stay. The owner of this apt. has other listings in the same building and runs them more like hotel rooms through his help (currently Diego). For this reason, you won't find certain amenities to cook and/or have a meal there (the apt. I stayed at didn't have a coffeemaker, for example) and you won't have any interaction with the host, whom I didn't have the pleasure to meet. I only met Diego upon my checkout.
Despite the fact that the apt. is run more like a hotel, its exceptional and convenient location makes it such a great value that I would likely stay there again. Thanks!
Nice place in a nice apartment complex with a pool area and good wifi. The bell aviary area was really great. The apartment was very clean and had everything you need.
Giancarlo and whoever else is in charge of renting these apartments - we dealt with a Vladimir at reception when we arrived - was very helpful and accommodating. They even helped us out big time with a favor for our travel in Chile. The place itself was nice - top floor with a great view of Santiago and the Andes. It was in a very cool neighborhood BellaVista which is good and bad - the fun is right outside your door but it gets pretty loud late into the night. They did leave some earplugs though which we thoughtful but not personally effective. Otherwise the place was perfect for our needs while there for two nights!
Correu tudo a contento. O apartamento estava limpo e a localização era excelente. Destaque para a linda vista da varanda. A única ressalva é de que a decoração da sala não condiz mais com a foto, mas não atrapalhou em nada a nossa estada.
The apartment was beautiful and clean. Great location, although a little loud from the street (not host's fault, obviously)-- he provides ear plugs :)
I would definitely recommend this place and stay here again.
In all honesty our experience here was not that great and our check-in process was an absolute nightmare! We arrived in Santiago early that morning from Pucon around 7 AM. So we decided to go ahead and head to the apartment to see if they would let us drop-off our bags until check-in time, which they graciously agreed to let us do. When we returned at 2 PM for check-in as Giancarlo and I agreed, (even though we later determined that the check-in time posted on the website said 12 PM) they didn't have any record of our reservation. Are you kidding me? We asked for Belen and Nial who were listed as a POC, but they had no clue who those individuals were. After about an hour of communicating with the reception desk, leaving voice mails and emails for Diego, Giancarlo and the two unknown individuals (Belen and Nial) we finally made contact with Diego who was out of town and informed us that the room number we were given 504 was incorrect. They gave us keys to room 1705B, an absolute dump. The carpet was filthy and the bed was lumpy. And worse of all the toilet would not flush. So another phone call to Diego and he said they would send someone to fix the toilet. After 30 -60 minutes I asked for an ETA and was told that it was difficult to send someone because it was Sunday and they could make the repair on Monday. Seriously? At that point I asked for a full refund or to be moved. Diego quickly moved us to 1505 A which was much cleaner and better maintained apartment.
Another thing I noticed is that neither of these apartments had a Washer as indicated in the advertisement, which was one of the reasons we booked this apartment. A few other things to note, for people who are looking for a quite nights rest, ear plugs are provided in the room. The area tends to get a bit noisy and neighbors don’t have the concept or courtesy of keeping the noise levels down for other residents in the building. We also noticed in both apartments that the towels could use a refresh. All of them were old and dingy and felt like they would be better for exfoliating.
Remember, this is a business you are running. Poor communication and failed expectations will kill a successful and profitable business. And it's the small details and how you treat them that will keep them coming back.
Geweldig uitzicht in een prima basic appartement, op een perfecte locatie om de hoek van Bellavista.
The app is well located . Nice view on the city . Clean.
The apartment is in a perfect location with lots of great restaurants, bars and clubs in the area. Also very close to the center. The apartment itself is basic but nice, clean and with a great balcony and a pool. The bathroom could use refurbishment but was very much OK. We haven't met Giancarlo but his colleague Diego was very attentive. We were able to leave our luggage at reception without issues and the reception staff orderer us an airport transfer
Todo perfecto. El depto es muy lindo y la ubicación, muy buena también. Una gran opción para pasar unos días conociendo la ciudad.
Nos encontramos en tiempo en el depto y para mi terror la gente de la limpieza no había hecho su labor por lo que tuve que correr para cumplir con Marcela y sus cuñadas. La actitud de todas ellas fue de mucha paciencia y la de Marcela fue de mucha solidaridad. En cuando al lugar, lo cuidaron como propio!
Marcela just did different as arranged when arriving in the airport and took a cab by her own, so I had to rush in the middle of the night to hand her another set of keys cause the person in charge of pick up was still waiting in the airport was still there waiting for them. Her stay was neat, tidy and very polite.