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San Pancho-Soul Surfer!!!
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The places (the town and the B&B) are beautiful, but the hosts are not nice. I tried to contact them twice before I arrived and cancel in advance according to the policy published by this site. Finally, I called them and they told me not to worry, that they would reimburse my money and charge an extra tariff for the extra person. I agreed because I changed, from 3 to 1 nights and from 1 to 2 persons. Although, this information was noted in the first message I sent.
When we arrived the hosts were very kind, but the next day when I did the check out, they were pretty aggressive. She first accused me of lying about the information she provided me by phone. Then, he was very unkind and aggressive to her partner because she was talking to me so he asked her "Who is going to handle this, is it going to be you or me?" Then he addressed me and also accused me of lying about the information they provided by phone a week early to my arrival. He scolded me for not cancelling through the Airbnb website and for calling them instead to cancel. She made fun of me for not knowing even how to pronounce correctly Airbnb. When I asked if they were not reimbursing me, he yelled, that I was only thinking on my benefit and that it was my problem for not cancelling through the website, so I had to be hold responsible for this mistake. Although, they could informed me that, when I called, but they didn't. He complained "you want everything the easiest way". Since, I felt threatened by him, I agreed paying 2.6 nights instead of the 1 night we actually stayed at the place. I normally travel alone and stay with hosts so, I am used to trust on people offering these kind of services. I didn't checked how much I had payed, so after I talk with them by phone I just assumed they would charge a fair amount. But he gave me wrong numbers on how much I had payed. Further, he went on rambling about how guests in general were very inconsiderate with them: "they come and go without a schedule so we cannot go to the beach at whatever time we want because we have to wait for them". He only stopped bulling me when a couple of friends came down to make the check-out, to whom he was surprisingly warm and kind. So, we departed feeling scammed and bullied. It's a shame because I love travelling alone, and security is a top in my list. I would had loved to come back to San Francisco and really spent days in there, but I would not recommend this place because of the lack of consistency on the tariffs and cancelling policy. I guess if you have money they would be kind to you, but if you are travelling on a budget they are not.
Great stay in a gorgeous little beach town. Refugio de Sol has a calm, simple aesthetic, tasty breakfast, and friendly hosts. I'd definitely go back.
Traveling on a budget, we often look for hostels with private rooms and have had many good experiences with them. This one was a big mistake.The problems were so numerous I can't go into all of them, but here are a few. When we got there late in the day, the rooms weren't cleaned, so we had to wait around. Finally, I was given a room, but its large window had no lock and initially there was no key for the door either. Eventually the owner came up with a key and then he went home, reggae music still blasting downstairs in his surf shop. I used the key to lock the door but when I went back to open it, the lock would not work, so I had to repeatedly climb in and out the window. The night "manager" did nothing. The next day when I questioned the owner, he insisted locks were not necessary. I asked if there were any lockable lockers like in many hostels and he said no, I should just give my valuables to him. With the communication problems we were having plus the security issues, my friend and I decided to find another place and asked to pay for the one night and get a refund for the other nights I had prepaid. It took numerous return visits and almost an entire week to get the refund and he raised the room rate for the night we stayed above what had been agreed upon in the contract. In addition, I had to listen to numerous of his incomprehensible rants where he told me that people like me don't belong in San Pancho. If you are like me and care about the safety of your possessions do not stay here.
Refugio de Sol is a great little family-run place. It is comfortable, cozy and clean and the staff are friendly and helpful. The common room is really nice, and with a big kitchen for, you know, cooking and what not. Highly recommended if you are going to San Pancho!
We had such a wonderful time at Refugio de Sol! Axel and Sol and all of the guests were very kind and wonderful. The refugio was clean and lovely and it was really nice to have kitchen access. There were bikes available to use and surfboards to rent for the beach, which is about a 7 minute walk. Request the "quiet side" if you don't want to be woken up by roosters at 4am. The "sunny side" has rooms with a lot of light and a nice outdoor walkway but roosters are loud at 4am, so just bring ear plugs if you want to stay on that side : )
To arrive at Refugio de Sol / San Pancho from PV airport, just exit airport, take a left and walk across the ped bridge which is around the corner. The bus stop is at the bottom of the stairs and a bus will say "Sayulita" and a bunch of other stops, just ask the driver "San Pancho?" it is roughly $6 for two tickets and just under an hours drive. Make sure you let Axel know about what time you will be arriving and ask that a key be there for you if he is out.
San Pancho is a beautiful place for visit. Axel was an excellent host. He helped me feel right home as soon as I arrived.
Thanks for welcoming me and good luck with your new family adventure!!
Axel and Sol were both incredible people. Some of the nicest and most welcoming you are ever likely to meet. Refugio de Sol is a nice, comfortable place and the breakfast there was excellent and really healthy!
Super great atmosphere. Big kitchen with everything necessary to cook and make a proper meal. It is a 10 minute walk to the beach, which might seem long but you get to know the town.
Also if you are lucky you can try fresh home made bread made by the hosts.
If you have any questions regarding food or local spots to surf....Axel is your guy!